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Abstract
Journal of Official Statistics, Vol.15, No.1, 1999. pp. 6785

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A New Method for Studying Verbal Interactions in Survey Interviews

Abstract:
An integrated system to study question--answer sequences in survey interviews is presented. This system consists of (1) a multivariate coding scheme for coding the verbal utterances of interviewer and respondent; (2) a computer program to facilitate the transcription and coding of these verbal utterances; (3) a computer program offering a wide variety of ways to analyse the coded sequences.

Keywords:
Interaction coding; question--answer sequence; sequence analysis.

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