Journal of Official Statistics, Vol.11, No.2, 1995. pp. 141–146
Data Quality in a CAPI Survey: Keying Errors
Lynn Dielman and Mick P. Couper
Abstract:This paper examines interviewer keying errors in a CAPI survey. Recorded responses to 16,778 closed-ended questions in 116 interviews were compared to audio tapes of the answers provided by respondents. A total of only 16 keying errors were detected, for an overall error rate of 0.095%. This finding helps to alleviate concerns about keying errors to fixed-response questions in a CAPI survey.
Keywords:Computer assisted interviewing; interviewer errors.
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